COVID-19 Customer Support Programs
The following programs are available to Clark Public Utilities customers who need assistance paying their PUD bills due to economic hardship as the result of the COVID-19 pandemic. Clark Public Utilities requests customers with overdue bills to contact customer service for assistance by calling 360-992-3000 or by email [email protected]
Contact us today for more information
Having trouble paying your bill? Call customer service anytime, every day of the year and we can help.
In response to far-reaching economic impacts caused by the global pandemic, the utility has temporarily changed eligibility requirements for utility assistance programs. To allow more customers to qualify, we’ve increased the amount of funds available for payment assistance and raised the maximum grant amounts for eligible households. Additionally, income documentation to demonstrate need is now only required for the past 30 days and we’ve approved additional forms of income verification.
If you’re experiencing sudden income loss due to efforts to stop the spread of coronavirus, please contact us now so we can help you access payment assistance or make extended payment arrangements.
This page is posted in accordance with proclamation 20-23.6 with a posting date of July 10, 2020. The information was reviewed and approved for public display by the General Manager.