Financial Assistance Programs Can Help

If you’re struggling to pay your whole utility bill on time, please call us. Our customer service representatives are available 24 hours a day, seven days a week to answer questions about your account. We can help you determine if you’re eligible for financial assistance, or help you make payment arrangements.

Contact us today for more information

Having trouble paying your bill? Call customer service anytime, every day of the year and we can help.

Please call 360-992-3000 or contact us.

Reduce Energy Waste image

Guarantee of Service Plan (GOSP)

This 12-month program reduces electricity payments to a percentage of monthly household income.

Call 360-992-3000 to see if you qualify to participate in GOSP.

A happy family

Home Energy Assistance Program

LIHEAP, a federally funded program, helps qualified customers with their home heating costs.

Call 1-855-353-HEAT (1-855-353-4328) for automated information or to schedule an appointment.

A happy family

Operation Warm Heart Financial Assistance

This income based program provides grants to customers with electric heat who are in financial crisis and may not qualify for other forms of energy assistance. It’s financed primarily by donations from Clark Public Utilities customers.

Senior Citizen rate credit

Senior Citizen Rate Credit

Customers age 62 and over who have lived in Clark County at least one year may qualify for a credit based on the January through April billings. Annual household income cannot exceed $42,300.

brochure-weatherize

Limited-Income Weatherization

Clark Public Utilities and Clark County operate a joint limited-income weatherization program to provide more efficient weatherization service to limited-income families

Man,Installing,Thermal,Roof,Insulation,Layer,-,Using,Mineral,Wool
Rebates Available

Income Qualified Rebate Program

Rebates Available

We are offering rebates to eligible Clark Public Utilities customers making floor, attic, and wall insulation upgrades.