How Senior Citizen Rate Credits Can Help
We understand that higher winter heating bills can be especially hard on our senior customers who have a limited income. In response to current efforts to curb the spread of COVID-19, and the resulting financial constraints many are experiencing, we have temporarily increased the Senior Rate Credit offer to 75 percent for qualifying seniors.
Senior Citizen Rate Credits are based on billings made between January 1 and April 30 of the previous year. If you’re approved for Senior Citizen Rate Credits, a credit equal to 75 percent of the previous year’s winter bills (not to exceed $500 annually; excludes any additional meters) will be applied to your account balance.
Who Qualifies for Credits?
We offer rate credits to customers age 62 and over who:
- Have lived in Clark County for at least one year.
- Receive less than $33,820 in annual income.
How to Apply
Call us at 360-992-3000, 24 hours a day, seven days a week. One of our customer service representatives will gladly help you find out if you qualify for the senior rate credit and will provide next steps for income verification and program enrollment.