Our Key Accounts Managers provide superior customer service

They support our large commercial and industrial customers with:

  • Reduced energy waste through efficient lighting projects, process optimization, and equipment improvements
  • Renewable power programs
  • Rates and billing questions
  • Power quality and outage information
  • Seminars and training
  • Newsletters

Key Accounts Managers are here to help businesses, municipalities, schools, and government organizations operate their facilities reliably and efficiently. From heating and cooling systems to pumps and fans, resources are available to help evaluate whether improvements can be made. Along with technical assistance, financial incentives are available for qualifying projects. Bottom line, your Key Accounts Manager is your primary resource at the utility who can be leveraged for any utility-related request.

If you need immediate assistance on account maintenance items (i.e. starting/stopping service, name changes, making a payment, etc.), please contact Customer Service at 360-992-3000 or online seven days a week, 24 hours a day.

Photo of Debbie DePetris

Debbie DePetris

Energy Services Manager
360-992-3279
[email protected]

Photo of Bill Hibbs

Bill Hibbs

Key Accounts
Energy Solutions Manager
360-992-3340
[email protected]

Photo of Aaron Frechette

Aaron Frechette

Key Accounts Manager
Industrial Programs
360-992-3379
[email protected]

Lori Froehlich

Key Accounts Manager
Commercial and Industrial Programs
360-992-3362
[email protected]

Photo of Bart Hansen

Mike Wallace

Key Accounts Manager
Commercial Programs
360-992-3135
[email protected]