February 2025


MyAccount Makes It Easy

MyAccount is a convenient and secure way to manage your utility account, anytime. The adaptive website works on computers, smart phones or tablets and can be saved to your home screen for quick access.

With just a few clicks you can sign up for text and email outage notifications, or update preferences for new bill alerts, payment reminders and more. Sign up for EqualPay and the utility will adjust your monthly bill to an average of your usage for predictable payments and easy budgeting month-to-month. Add AutoPay and choose the day your bill is paid automatically each month.

When logged in to MyAccount, find personalized tools to identify and prioritize ways to save energy. The utility’s free online home energy calculators get an upgrade when accessed inside MyAccount and will offer customized suggestions for reducing wasted energy and lowering your bill specific to your home.

For customers considering solar energy or an electric vehicle, a solar payback calculator will help determine the return on investment of a home solar array and the EV calculator can crunch numbers for savings by switching to a plug-in vehicle.

Scan the QR code or log in from the utility homepage to start. Customer Service is available at 360-992-3000 24 hours a day, seven days a week if you need assistance.

Small Leaks Are Big Energy Drains

Small air leaks in a home might not seem like a big problem, but over time poor insulation and failing seals can add up to a surprising amount of heat loss and energy waste.

Check the ceiling and walls for gaps around light fixtures, outlets, plumbing, doors and windows and seal openings to improve comfort and lower energy bills. The fix can be easy and inexpensive, but for bigger jobs consider a weatherization professional.

Solar Car Challenge Drives Student Innovation and Design

In March, elementary and middle school students from across Clark County will compete in the annual Clark Public Utilities Solar Car Challenge — a science fair meets race track team tournament for student designed and constructed solar powered cars. Hosted by utility employees who volunteer their engineering and renewable energy expertise to evaluate, calculate and celebrate the incredible student work, the day is as much a tournament of champions as it is a recognition of teamwork, innovation and perseverance.

Designed as a flexible addition to classroom science curriculum, local teachers have joined the Solar Car Challenge to extend learning and spark creative problem solving for student teams with real-world applications in the utility, energy and renewable industries.

The Solar Car Challenge is only part of Clark Public Utilities’ year-round commitment to student education that also includes in-person school field trips for more than 4,000 fourth and fifth graders, interactive online resources including the Clark Public Utilities PowerZone website, and community events with activities for hands-on learning about electricity and water.

Energy Assistance Programs Help Ease Financial Strain

When Clark Public Utilities customers experience financial hardship, assistance is available, from flexible payment arrangements to a variety of programs to lower utility bills, address an outstanding account balance or provide an account credit or grant. Household income eligibility thresholds vary and are program specific.

Customers who apply for energy assistance will be evaluated for all current programs and may qualify for more than one.

Customers struggling to pay a utility bill can call Customer Service 24 hours a day, seven days a week at 360-992-3000 to get started. Information on current bill assistance programs is also available at clarkpublicutilities.com/assistance.