How Senior Citizen Rate Credits Can Help
We understand that higher utility bills during the coldest and hottest months can be especially hard on our senior customers who have a limited or fixed income. The Senior Citizen Rate Credit program is designed to help eligible customers ease their energy burden year-round.
Senior Citizen Rate Credits are based on billings made between January 1 and April 30 of the previous year. Winter heating season is typically the period of highest average energy usage, which is why those months are used to calculate the credit. If you’re approved for the Senior Citizen Rate Credit, a credit equal to 75% of the previous year’s winter bills (not to exceed $500 annually; excludes any additional meters) will be applied to your account balance. Senior Citizen Rate Credits are applied to eligible accounts annually and new applications can be processed at any time during the year.
Who Qualifies for Credits?
We offer rate credits to customers age 62 and over who:
- Have lived in Clark County for at least one year.
- Receive less than $36,620 in annual income.
How to Apply
Call us at 360-992-3000, 24 hours a day, seven days a week. One of our customer service representatives will gladly help you find out if you qualify for the senior rate credit and will provide next steps for income verification and program enrollment.