Report outages on PowerLine

When you call PowerLine, our automated outage reporting system, you can hear updates about outages we’re aware of and report a new outage in your neighborhood.

If you lose power, check outside to see if neighbors are out, too. If they aren’t, check your electrical panel or breaker box to rule out problems with electricity inside your home. Then call PowerLine at 360-992-8000 to report the outage. Remember that cordless phones won’t work during a power outage.

Having your accurate phone number in our computer system is the key to PowerLine’s success. Make sure we have your correct phone number. Write your phone number on your payment stub, e-mail it, fill out our online form with your updated phone number or call our office at 360-992-3000.