Frozen pipes
If your pipes freeze:
Turn off your home's water supply at the main shut-off valve. If the pipe is broken, turning the water off will reduce water damage to your home that may occur after the pipe thaws. When you're without water, you also should turn off your water heater to prevent damage to it.
If you know where the frozen pipe is and it's easy to get to, you can try to thaw it yourself. Sometimes pouring hot water on the pipe helps, or you can use an electric hair dryer or heat lamps. You also can wrap heat tape over the frozen section of pipe.
Don't use a propane torch or any other type of open flame to try to thaw your pipes; you might start a fire in your home.
If you can't find the frozen pipe or thaw it yourself, call a
plumber.