Phone numbers

To report an outage: (360) 992-8000

For all other business: (360) 992-3000 from areas that offer local calls to Vancouver

1-800-562-1736 from within Clark County
(503) 285-9141 from Portland
(360) 992-3270 TDD for deaf and hearing impaired

Please call us regarding:

  • Questions about your bill
  • Starting or stopping your utility service
  • Requests for tree trimming under power lines
  • Sign-up for services
  • and for other general information you need

Other key phone numbers: (all are 360 area code)

   Business accounts 992-3109
   Energy conservation loans and counseling        992-3355
   Schedule the community room 992-3469
   Request a speaker for your club 992-3268
   Schedule a tour for your students 992-8727
   Construction services 992-8558
   Complaints about rates and utility policies 992-3238 or 992-3268